CEO Message

WELCOME TO CITIZENS FSB!

As you navigate our website, I hope you learn more about the qualities that make our company an outstanding provider of essential banking services and a wonderful place to build a career.

WE PROVIDE SERVICE WITH HUMAN TOUCH

We have earned the trust and respect of our customers for one simple reason—we have great people. They are experts in their fields. They bring a strong service to everything they do. They take pride and ownership in the jobs they do. We bring passion, pride and experience together.

WE MAKE A POSITIVE DIFFERENCE IN PEOPLE’S LIVES

At Citizens FSB, we have earned a reputation for helping our clients to transform the way in which you access banking services. The programs we support are critical to keeping financial security, as well as making banking services more efficient. Citizens FSB has earned a reputation for delivering on banking services that truly make a difference.

WE HAVE CLIENT PHILOSOPHY FIRST

We have only one objective: to ensure our clients mission objectives are achieved with the highest level of capability and assurance. Citizens’s clients come to us with confidence that we have the expertise to take service delivery to the next level of performance.

COMMUNITY MATTERS

We will continue to support the project graduation programs, snowflake streak and the annual community shred it events this year in Leavenworth County KS, Wyandotte County KS, Platte County and Clay County MO.   Many of our employees sit on Boards of the local non-profits across the Northland, we encourage and support those efforts.

PRODUCT & SERVICE HIGHLIGHTS

We are ever mindful of the changing rate environment. We will continue to plan as necessary with the best interests of our customers in mind.   As for new products, we have launched our new Credit Card program for Personal and Business, both card programs offer a great rate and rewards along with BaSys Merchant Processing.    On the Mortgage front we have added FHA, USDA programs along with a lending program covering 50 states. We have also expanded into Commercial Lending with an experienced team.

As you make plans for the coming year – and years ahead – we would like to remind you of the benefits of the financial planning services offered through Prime Capital Investments and The Trust Company of Kansas. The start of the year is a great time to put a better plan in place or re-evaluate your existing plan. Regardless of where you are and what your goals may be, Prime Capital Investments and TCK are reliable resources for your financial planning needs.

WE LIVE OUT OUR VALUES

Citizens FSB corporate culture is defined by a simple set of corporate values that define how we operate every single day – Trust, Care, Innovation, and Pride. They reflect how we interact with our clients, our colleagues, and our communities. We hold each other accountable for creating a company we can all be proud to work at.

I hope this provides you with a few reasons to get to know Citizens FSB better. Whether you are a potential customer, a small business partner, or a future employee, we look forward to finding out how we can work together to bring banking services to life.

Thank you,
Randy L Baker
President and CEO